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Privacy Policy


 We are committed to protecting your privacy and handling your personal information in an open and transparent way, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).


This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase our products, or use related services such as the eVehicleSafe App.

Who We Are

Business Name: eVehicleSafe

Address: Unit 14 140-148 Chesterville Road • Moorabbin • Australia

Email: sales@evehiclesafe.com

What Personal Information We Collect

We may collect the following types of personal information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely by third-party payment providers; we do not store full card details)
  • Order history and product information
  • Device or glove registration details (e.g. serial numbers, certification dates)
  • App usage data related to compliance tracking
  • IP address, browser type, and website usage data

We only collect personal information that is reasonably necessary for our business activities. 

How We Collect Personal Information

We collect personal information when you:

  • Place an order on our website
  • Create an account
  • Register a product or use the eVehicleSafe App
  • Contact us via email, phone, or online forms
  • Subscribe to updates or communications
  • Browse our website (via cookies and analytics tools)
Why We Collect and Use Your Information

We collect and use your personal information to:

  • Process orders and payments
  • Deliver products and provide customer support
  • Register, track, and manage safety equipment certifications
  • Send service-related communications (e.g. order updates, expiry reminders)
  • Improve our products, services, and website
  • Meet legal, regulatory, and workplace safety obligations
  • Prevent fraud and ensure system security
Disclosure of Personal Information

We may disclose your personal information to:

  • Payment processors and logistics providers
  • IT service providers, cloud hosting, and analytics services
  • App and compliance tracking service providers
  • Regulatory authorities where required by law

We do not sell your personal information to third parties.

Overseas Disclosure

Some third-party service providers may store or process data outside Australia (for example, cloud hosting services).

Where this occurs, we take reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with the Australian Privacy Principles.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure, including:

  • Secure servers and encryption
  • Access controls
  • Reputable third-party service providers

However, no method of transmission over the internet is completely secure.

Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyse traffic and usage
  • Remember user preferences

You can control cookies through your browser settings, but disabling cookies may affect site functionality.

Access and Correction

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate, outdated, or incomplete information

Requests can be made by contacting us using the details below. We may need to verify your identity before responding.

Marketing Communications

We may send you marketing or promotional communications if you have opted in.

You can opt out at any time by:

  • Clicking the unsubscribe link in emails, or
  • Contacting us directly
Retention of Information

We retain personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Meet legal, accounting, or regulatory requirements

When no longer required, information is securely deleted or de-identified.

Privacy of Safety-Critical Data

Product registration, certification, and compliance data are collected to support safety, audit, and regulatory requirements.

Digital reminders and tracking are provided as a support tool and do not replace employer or user safety obligations under Australian WHS laws.

Complaints

If you believe we have breached your privacy rights, you may contact us using the details below.

We will investigate complaints and respond within a reasonable time.

If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.


For privacy enquiries, access requests, or complaints, please contact